Knowledge Base - Solution

ONX-580 Whole Home Check

Tuesday, December 31, 2019
Submitted by ryan.grace on July 8, 2021 - 7:33pm
Problem: 
Does it matter where the Viavi ONX580, with the Master SMARTID or SMARTID+, is connected when running the Whole Home Check?
Solution: 
In order to map the network correctly, the Master SMARTID/SMARTID+ should be connected on the main side of the residental gateway or splitter and not on a branch leg.

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