Knowledge Base - Solution

Y.1564 Number of Services

Tuesday, December 31, 2019
Submitted by ryan.grace on July 8, 2021 - 7:33pm
Problem: 
When I am setting up Y.1564 SamComplete there is no setting to choose the number of services to test. I can only configure one service.
Solution: 
Exit SamComplete and check the application you have launched. In order to be prompted for number of services, to test more than one service, you must be in a Multiple Streams application. If you are Layer 2 or Layer 3 traffic you can only test one stream.

Product Family:

Support at Every Step

We provide support, services, comprehensive training and the resources you need. It’s all part of what we do to maximize the value of your VIAVI investment.

Value add services that compliment your VIAVI system solution and instrument portfolio to provide a total cost of ownership

Customer Service that provides Return Material Authorization (RMA) for repair and calibration

Technical education solutions, product training, and blended learning for technicians who are using new products or working with existing tools

Technical Assistance Center to assist you in using/configuring products or address issues regarding product performance