Network and Service Companion (NSC-100/200)

A compact instrument for techs and contractors handling installation, activation and troubleshooting of residential broadband, business services and Metro/Enterprise Ethernet services. Benchmarking network delivery, validating service performance and distribution while driving compliance to best practice to simply test everything anywhere

NSC-100
Network & Service Companion (NSC-100)

The Network and Service Companion (NSC-100/NSC-200) is a new category of compact hand-held device combining multiple test interfaces (PON, Ethernet, WiFi) with the VIAVI ‘OneCheck’ application concept to make network validation and high speed (Gigabit and higher) service testing a simple and speedy process for all frontline techs and installers, be they beginner or expert.

A single high-performance tool that allows techs to operate in multiple network environments and applications allowing network delivery and service performance to be easily documented with clear and fast demarcation/segmentation of any issues in under a minute.

Learn more about Passive Optical Networks (PON).

Highlights

  • Empowering techs to go further with simple, fast and comprehensive service activation test and troubleshooting over multiple interfaces
  • Combines PON delivery and in-premises service distribution testing with PON, Ethernet and high-end WiFi test interfaces
  • One button press ‘OneCheck’ application makes network validation and service testing a simple and speedy process
  • Enables accurate benchmarking of service delivery to and distribution within a premises with clear and fast demarcation/segmentation of any issues
  • Drives compliance of best practice to reduce or prevent customer complaints, call-backs and churn
  • Operated directly via the VIAVI Mobile Tech app or used with OneExpert (ONX) to expand capabilities

Applications

  • Service installation, activation & troubleshooting 
  • Access networks 
    • PON – for FTTH & 5G x-haul
    • CATV – for DOCSIS 3.1
    • Fixed Wireless - for 5G
    • Telco – for xDSL & Gfast
  • Metro/Ethernet  
    • Enterprise & Data Center 
    • Business services
    • Wireless fronthaul – 4G & 5G 

Key Features

  • Robust, field-ready, screen-less design
  • Throughput testing up to 10 Gbps (Ookla Speedtest, TrueSpeed RFC-6349, HTTP SpeedCheck) for service performance 
  • Ethernet L2/L3 loop back support for Y.1564 & RFC-2544 tests up to 10 Gbps
  • VIAVI Fusion (centralized test system) leverages NSCs as remote-controlled test agents
  • High-end WiFi test interface – 3x3 WiFi antenna with 2.4 & 5GHz; WiFi Expert shows coverage, channel noise, airtime, and throughput
  • Automated ‘OneCheck’ feature ensures that all necessary and required tests/checks are performed by a tech while on site 
  • Service speed tests available through all test interfaces
  • Job Manager helps techs manage their Jobs, Test Results & Reports
  • On-board report generation and submission via the cloud (StrataSync) or direct email (smart phone / tablet)

This product is StrataSync-enabled

Stratasync Enabled

StrataSync is a hosted, cloud-based solution that provides asset, configuration, and test data management for VIAVI instruments and ensures all instruments have the latest software and options installed.  StrataSync Base supports basic capabilities at no charge.  Additional StrataSync subscription plans are available offering enhanced asset and test data management, workflow, KPI analytics and application programming interfaces (APIs).

Instrument Care Support Plans

Save up the 50% of standard service prices and obtain priority service when you buy a bundled plan at the same time the instrument is purchased. Care Support Plans offer the best way to purchase extended warranty, premium technical support, self-paced training, and critical maintenance services like calibration services that include software and engineering change order update services to ensure your product is maintained with current software and a calibration certificate. These discounted plans are 2-5 years long when purchased upfront with your VIAVI instruments.


VIAVI Care Support

VIAVI Care Support

ServicesBronzeCareSilverCareMaxCareGoldCareFleetCare
 BronzeCareSilverCareMaxCareGoldCareFleetCare
Technical AssistancePremiumPremiumPremiumPremiumPremium
Factory Repair

Standard Services + Customized Menu:
 Onsite Calibration and Training, FAE days,
Custom Engineering or Software Subscriptions

Priority Service
Self-paced Training

5 Year Battery and Bag Coverage *

 
Factory Calibration 

Accessory Coverage

  
Express Loaner  

* 5-year plans only; if applicable


Care Support Plan - NSC-100

ProductRecommended Plan (Part Number)BronzeCare
BronzeCare
SilverCare
SilverCare
MaxCare
MaxCare
Why calibrate?
Network & Service Companion (NSC-100)Bronze-3Bronze-2
Bronze-3
Bronze-5
Silver-5MaxCare-3
MaxCare-5

Why calibrate this product?
What are the common issues?


Ordering VIAVI Care Plans

To order a VIAVI Care Plan, request the following part numbers in your service plan quote from the table below. Your care plan will be sold in annual increments.

BronzeCare
(Part Numbers)

BronzeCare
SilverCare
(Part Numbers)

SilverCare
MaxCare
(Part Numbers)

MaxCare
Years Serviced
Bronze-2Silver-2 First 2 Years
Bronze-3Silver-3MaxCare-3First 3 Years
Bronze-4Silver-4 First 4 Years
Bronze-5Silver-5MaxCare-5First 5 Years
FleetCare
FleetCare

FleetCare plans can be customized to include any service entitlements

  • Any collection instruments with a single coterminous renewal date
  • Each contract is customized with any number of annual terms required by the customer
  • Onsite Calibration, Training, Field Application Engineer days can be added

Repair & Calibration

Our products live in rugged environments for over 10 years with 1000s of test connect/disconnect cycles.  We will be there to support you to ensure components that require maintenance like connectors, batteries, and software updates to ensure you are ready to test accurately for years to come. We apply factory procedures that use fast, automated calibration and functional verification, maintenance using OEM parts and the application of all engineering change orders and software updates. Services are available through contract Care plans, FleetCare or per incident as requests. 

Top 4 Reasons to Choose VIAVI for Your Repair and Calibration Needs:

  • Minimize business disruption
  • Budget
  • Measurement Accuracy and Product Reliability
  • Measurement Compliance, TL9000 certification and OEM Standards

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Product Training Options

Self-Paced Online Training and Certification

Learn to use the functionality and features of VIAVI Solutions' products online, 24 hours a day, 7 days a week followed by a certification test upon completion of all modules.

 Self-Paced Online Training and Certification

Virtual Classroom and Certification

Instructor led Coursework: Learn from an expert Instructor from the convenience of your desk. Build your skill sets using VIAVI Solutions products to test various technologies with test and certification upon completion.

On-Site Classroom and Live Lab Workshops with Certifications

On-Site Classroom and Live Lab Workshops with Certifications

Instructor led Coursework: Build expertise using your VIAVI products in live lab exercises with test and certification upon completion. Utilize optional workshop days for field test on your network with your instructor.

Mentorship Consulting & System Admin Training

Instruments: Mentorship Test Procedure Consultation: Application Engineer Days. One of our test experts will come to your site and conduct testing with your team to troubleshoot stubborn problems or write up test procedures.

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How to Get Started

Interested in a product demonstration? Contact us for more info, receive a price quote, or find out how to buy.